Agoraphobia (pronounced ag-uh-ruh-FOH-bee-uh) is an anxiety disorder in which a person fears and avoids situations where escape might be difficult, or where help might not be available, if panic-like symptoms started. Despite what the word literally means, it is not a fear of open spaces. It is a fear of what your own body might do somewhere you cannot easily leave.
That distinction matters, because it explains something people find hard to describe to the people around them. The problem is rarely the shopping centre, the bus or the bridge. The problem is the possibility of feeling dizzy, breathless or out of control in a place where stopping, sitting down or going home is not straightforward. Once that possibility has been felt once, it starts organising decisions.
What follows is what agoraphobia actually is, what it feels like from the inside, how the world of a person living with it gets smaller one reasonable decision at a time, how it is diagnosed, and what tends to happen over time.
In this article
- What Agoraphobia Actually Means
- The Five Situations Agoraphobia Usually Involves
- What Agoraphobia Feels Like From the Inside
- How Panic Shrinks the Map of Where You Can Go
- How Agoraphobia Is Diagnosed
- Agoraphobia Compared With Conditions It Is Often Confused With
- What Causes Agoraphobia
- How Common Agoraphobia Is and What Happens Over Time
- How to Help Someone With Agoraphobia
- When It Is Time to Reach Out for Support
- References
What Agoraphobia Actually Means
Agoraphobia means marked fear or anxiety about situations where escape might be difficult or help might be unavailable if the person developed panic-like or other incapacitating symptoms. It is classified as an anxiety disorder, alongside conditions such as panic disorder and generalised anxiety. CAMH describes it as marked anxiety, lasting at least six months, in at least two of five kinds of situation, with the central concern being that it would be hard to escape or that others would not be able to help if panic symptoms started.
One point is worth making early, because it changes how the whole condition is understood. In earlier editions of the Diagnostic and Statistical Manual of Mental Disorders, agoraphobia was bundled together with panic disorder. In the current edition, DSM-5-TR, agoraphobia is diagnosed independently, because research showed that a substantial number of people develop agoraphobia without ever meeting the criteria for panic disorder.
So agoraphobia is not a personality trait, not shyness, and not a preference for staying in. It is a recognised condition with published diagnostic criteria, and it sits within the broader family of anxiety difficulties that respond to evidence-based care.
Why Agoraphobia Is Not Simply a Fear of Open Spaces
The word comes from the Greek agora, the public marketplace, plus phobos, fear. Translated literally it suggests a fear of open or public places, and that translation has stuck for well over a century. It is also the single most common misunderstanding people arrive with.
In practice, plenty of people with agoraphobia find enclosed places harder than open ones. A lift, a small shop, a tunnel, the middle seat on a full aeroplane, a queue that has closed in behind them. What these have in common with a wide empty car park is not the shape of the space. It is how difficult it would be to get out, quickly and without a scene, if something started to feel wrong.
There is a separate and much rarer term, kenophobia, for a genuine fear of large empty spaces themselves. That is not what agoraphobia describes. If you have arrived here after searching for a fear of open spaces, the more useful question is not which spaces frighten you, but what you are afraid will happen while you are in them.
The Five Situations Agoraphobia Usually Involves
A fear of leaving the house is the version of agoraphobia most people have heard of, but the diagnostic picture is broader than that. Clinicians look at five groups of situations, and a diagnosis requires marked fear or anxiety about at least two of them:
- Using public transportation, such as buses, trains, planes or the subway
- Being in open spaces, such as car parks, bridges or large plazas
- Being in enclosed places, such as shops, cinemas or lifts
- Standing in a line or being in a crowd
- Being outside the home alone
That five-part list comes from the DSM-5-TR criteria, and the requirement that two or more categories are involved is what separates agoraphobia from a specific phobia. Someone who is frightened of lifts and nothing else has a specific phobia of lifts. Someone who is uneasy in lifts, in queues, on the subway and walking to the shops alone is describing one fear that has attached itself to several situations.
It is also common for the same person to manage one situation and not another, and for that to shift week to week. A person might drive comfortably but avoid the subway, or manage a crowded street in the afternoon and not in the evening. The list is not a set of separate phobias to be ticked off. It is five settings in which the same underlying worry shows up.
When Leaving the House Becomes the Hardest Part
For some people the fear of leaving the house becomes the organising feature of daily life, and this is where agoraphobia is most visible from the outside. It rarely starts there. It usually starts with one route, one shop or one situation, and then widens.
There is a real spectrum here. At the milder end, a person still goes everywhere they need to go, but the journeys have conditions attached: a particular route, a particular time of day, a particular person on the other end of the phone. In the middle, the list of places has quietly shortened, and social invitations are declined with practical-sounding reasons. At the severe end, a person may become largely or entirely housebound, sometimes for years.
People often assume the severe end is what agoraphobia means and conclude that they cannot have it because they still get to work. That conclusion costs a lot of time. The condition is defined by the pattern of fear and avoidance, not by the size of the remaining territory.
What Agoraphobia Feels Like From the Inside
Most people describe the symptoms of agoraphobia as two separate things happening at once: a body that behaves as though there is an emergency, and a mind that is already several steps ahead, working out where the exits are. Neither part is deliberate, and both are exhausting.
It is worth clearing up one thing before going further. DSM-5-TR does not divide agoraphobia into subtypes, despite the number of articles online that list four or five of them. What varies between people is which of the five situation categories are involved and how severe the avoidance has become.
The Physical Symptoms People Notice First
The physical signs of agoraphobia are the body’s alarm system doing what it does under threat, in a setting where there is no threat to act on. In the situations that trigger it, people commonly report:
- A racing, pounding or fluttering heartbeat
- Shortness of breath, or the feeling of not being able to get a full breath
- Dizziness, light-headedness or a sense of being unsteady
- Sweating, trembling or shaking
- Nausea, stomach upset or a sudden urgent need for a washroom
- Chest tightness
- Sudden waves of heat or chills
Alongside these there is usually a set of thoughts that arrive at speed: that this is going to get worse, that there is no way out of here, that something is badly wrong, that it would be humiliating for this to happen in front of these people. Because the physical symptoms are genuinely uncomfortable and can mimic a medical problem, many people go to a walk-in clinic or an emergency department before they ever hear the word agoraphobia. If you have chest pain or breathing difficulty and you are not sure what is causing it, getting it checked medically is the right thing to do.
Everyday Examples of Agoraphobia
A common example of agoraphobia looks like this. A person does their grocery shopping at eight in the morning, because the store is empty and the queues are short, and they have quietly stopped going at five on a weekday. They know exactly which checkout is closest to the door. If the queue is long, they leave the basket and come back another time.
Living with agoraphobia is largely made of decisions like that one, and most of them look sensible from the outside. Taking the longer route home because there is nowhere to pull over on the highway. Sitting in the aisle seat, at the end of the row, near the exit. Saying yes to the dinner and then cancelling the afternoon of, with a reason that is true but is not the reason. Driving separately so you can leave when you need to. Choosing the appointment at the small clinic rather than the large hospital.
None of these decisions is dramatic. That is exactly why the condition can go unnamed for years. Each individual choice is defensible, and the person making it is usually the last to see the pattern the choices are forming.
How to Tell If Someone Has Agoraphobia
From the outside, the clearest sign is not fear. It is logistics. The list of places a person will go gets shorter, while the list of conditions attached to going anywhere gets longer. Plans need more advance notice. One particular person has to come along, and if that person cannot make it, the plan quietly disappears.
You may also notice that the explanations have started to repeat. Traffic, tiredness, work, not feeling great, some other time. Each explanation is plausible. It is the frequency, and the fact that the same kinds of events are always the ones that get dropped, that tells you something else is going on.
None of this is a diagnosis. Only a qualified health professional can assess whether what you are seeing meets the criteria for agoraphobia, and there are other reasons a person might stop going out, including physical illness, low mood and exhaustion.
How Panic Shrinks the Map of Where You Can Go
Avoidance behaviour is the engine of agoraphobia, and it works so well in the short term that it is very hard to argue with. The loop is simple and it is the same every time.
Something frightening happens in a particular place. The body floods with adrenaline, the person feels dizzy or breathless or convinced they are about to collapse, and the episode passes. Afterwards the mind does what minds do, which is to look for the cause. The most available candidate is where it happened. A rule forms: the subway is not safe for me. The next time the subway comes up, the person takes the bus instead, and the relief is immediate and enormous.
That relief is the problem. It arrives fast enough to be persuasive, and the brain reads it as proof that avoiding was the right call, which means the rule about the subway is now stronger than it was. Then the rule starts to generalise, because the brain does not file the memory neatly. It files it as anything that resembles the subway. Crowded places. Enclosed places. Anywhere you cannot leave on your own terms. This is why the map shrinks in one direction only, and why it is so rarely a single dramatic decision.
The Fear Is of Your Body, Not of the Place
The most useful reframe in the whole condition is this: the feared object is a set of body sensations, and the place only matters because it is where those sensations would be hardest to manage.
This is why a person can be perfectly comfortable in a crowded room at home and not in a crowded room in a shopping centre, and why the fear tracks the availability of an exit rather than the number of people. Attention turns inwards, monitoring the heartbeat and the breathing for the first sign that it is starting again, and that monitoring reliably finds something, because there is always something to find. Sensitivity to internal bodily sensations is central enough to how panic works that interoceptive exposure, which involves deliberately bringing on the feared sensations in a controlled way, is a core component of cognitive behavioural therapy for panic. The Canadian clinical practice guidelines for anxiety disorders report that cognitive behavioural therapy including interoceptive exposure was superior to relaxation therapy for panic symptoms.
For a lot of people, hearing this described out loud is the first moment the condition stops feeling irrational. The fear was never really about the bridge.
Safety Behaviours: The Habits That Quietly Keep Fear Alive
Safety behaviours are the things a person does in order to get through a feared situation, as distinct from avoiding it altogether. They are almost universal in agoraphobia and they are easy to miss, because most of them look like ordinary good sense.
The usual ones are a specific person who has to be present, a seat within reach of the door, going only at quiet times of day, carrying a bottle of water or a packet of medication that is never actually taken, keeping the phone in hand rather than in a pocket, and knowing where every washroom on the route is.
The difficulty is what these habits do to learning. The person goes to the shop, nothing bad happens, and because the water bottle and the aisle seat were both in place, the credit goes to them rather than to the possibility that nothing bad was ever going to happen. The fear is never disconfirmed, so it is never updated, and next time the same props are required again. CAMH lists safety behaviours, such as always keeping a phone to hand in case help is needed, among the recognised features of the anxiety disorders.
This is not a criticism of anyone who uses them. Safety behaviours exist because they work, in the only timeframe that feels urgent. Understanding what they cost is simply the first step in being able to loosen them.
How Agoraphobia Is Diagnosed
There is no blood test, brain scan or physical examination that diagnoses agoraphobia. A diagnosis is made by a qualified health professional through a structured conversation about which situations are involved, what the person is afraid will happen in them, how they respond, how long it has been going on, and what it is costing.
Clinicians sometimes use standardised measures alongside that conversation, such as the Panic and Agoraphobia Scale, to track severity over time. In medical records the condition appears under the ICD-10 code family F40.0. Neither the questionnaire nor the code is the diagnosis; they are tools that support it.
The DSM-5-TR Criteria for Agoraphobia in Plain Language
The diagnostic criteria are published in DSM-5-TR and are summarised here in ordinary language. To meet them, all of the following need to be present:
- Marked fear or anxiety about two or more of the five situation categories listed earlier in this article.
- The fear relates to the thought that escape might be difficult, or that help might not be available, if panic-like or other embarrassing or incapacitating symptoms developed.
- Those situations almost always provoke fear or anxiety. It is not an occasional bad day.
- The situations are actively avoided, or require the presence of a companion, or are endured with intense fear.
- The fear or anxiety is out of proportion to the actual danger of the situation, taking into account the person’s cultural context.
- It is persistent. Typically the fear and avoidance have lasted six months or more.
- It causes significant distress, or it interferes with work, study, relationships or other important areas of life.
StatPearls sets out the same two-of-five and six-month requirements, and CAMH describes them in the same terms for Canadian readers. Two details in that list do a lot of quiet work. The first is that enduring a situation with intense fear counts, which means a person who forces themselves to go anyway still meets the criterion. The second is the six-month threshold, which is what separates agoraphobia from a difficult few weeks after a frightening event.
Why an Online Agoraphobia Test Is Not a Diagnosis
Online agoraphobia tests and quizzes are easy to find, and they can be a reasonable starting point for putting language to something. What they cannot do is diagnose, because a diagnosis depends on judgments a questionnaire is not able to make.
A proper assessment weighs whether the fear is genuinely out of proportion in this person’s circumstances, whether the pattern is better explained by another condition, whether a physical health problem is contributing, and how much the avoidance is actually costing. A screening questionnaire scores answers. It does not do any of that. If a quiz result worried you, treat it as a reason to book a conversation, not as an answer.
Agoraphobia Compared With Conditions It Is Often Confused With
The question that separates agoraphobia from the conditions it is confused with is not where you are. It is what you are afraid will happen while you are there. Two people can avoid exactly the same crowded room for entirely different reasons, and the reason is what determines the diagnosis.
| Condition | What the person fears will happen | How it usually shows up |
|---|---|---|
| Agoraphobia | That escape will be difficult or help unavailable if panic-like symptoms start | Avoidance spreads across at least two of the five situation categories. A trusted companion often makes the situation manageable. |
| Panic disorder | That another panic attack will happen, and what it might mean | Recurrent unexpected panic attacks plus persistent worry about the next one. It may or may not lead to avoidance. |
| Social anxiety disorder | That other people will judge, reject or humiliate them | The fear tracks being observed or evaluated. Other people are the source of the threat, not the reassurance. |
| Claustrophobia | That the enclosed space itself will restrict them or make breathing impossible | A specific phobia focused on enclosed spaces. Open situations are usually untroubled. |
| Fear of crowds (enochlophobia) | That the crowd itself is dangerous or overwhelming | Confined to crowd situations rather than spreading across several categories. |
Agoraphobia and Panic Disorder
Agoraphobia and panic disorder are closely related but they are now two diagnoses, not one. Since DSM-5 they are diagnosed independently, because a meaningful number of people develop agoraphobia without ever meeting the criteria for panic disorder. Somewhere between 30 and 50 percent of people with agoraphobia also have panic disorder.
The practical difference is what the fear has attached itself to. In panic disorder, the worry is about the attacks. In agoraphobia, the worry has moved outwards onto the situations in which an attack would be hardest to survive with dignity. Many people have both, in which case the two feed each other. If unexpected attacks are the more prominent problem, panic disorder and panic attacks may be the more useful starting point.
Agoraphobia and Social Anxiety
Agoraphobia and social anxiety look almost identical from a distance. Both involve avoiding busy public places, both involve a lot of anticipating, and both can leave a person at home on a Saturday night with a plausible excuse sent by text.
The difference is in the feared outcome. In social anxiety the threat is other people: being watched, judged, found awkward or inadequate. In agoraphobia the threat is internal, and other people are frequently the opposite of the problem. Many people with agoraphobia can manage a crowded place perfectly well if a trusted person is with them, which is the reverse of what you would expect if being observed were the difficulty. A useful test is to ask what would make the situation easier. If the answer is fewer people watching, that points one way. If the answer is a friend beside you and a clear route to the door, it points the other.
Agoraphobia and Claustrophobia
Claustrophobia is a specific phobia of enclosed spaces, and the fear is usually about the space itself: being restricted, being unable to breathe, being physically trapped by the walls. Agoraphobia often includes enclosed places too, which is why the two get confused.
The distinction is scope and reason. Claustrophobia is generally confined to enclosed situations, and the same person is often entirely comfortable crossing an open plaza. Agoraphobia spreads across at least two of the five categories, and the fear is not of the room but of what your body might do in it. Fear of crowds, sometimes called enochlophobia, works in a similar way: it stays with crowds, rather than migrating to bridges, queues and being alone outdoors.
What Causes Agoraphobia
There is no single cause of agoraphobia, and anyone who tells you otherwise is simplifying. What researchers describe instead is a combination of factors: biological sensitivity, temperament, life experience, and learning that happens after a frightening episode. Different people arrive at the same condition by quite different routes.
How Agoraphobia Usually Starts
The most common sequence runs like this. First there is an episode of intense fear, often unexpected, often physical enough that the person genuinely wonders whether something is medically wrong. Then comes an explanation, and the explanation almost always attaches to the location, because that is the most obvious thing in the room. Then comes one avoidance decision that seems entirely reasonable, and it is followed by relief. Then the rule spreads.
The whole process can take months, and it does not feel like the development of a condition while it is happening. It feels like a series of practical adjustments. This is why so many people can date the first episode precisely but cannot say when their world got small.
A question that comes up often is whether a long period of staying home can bring agoraphobia on by itself. The honest answer is that extended isolation is not established as a direct cause, but it is entirely plausible as a contributor, because the mechanism that maintains agoraphobia is avoidance followed by relief, and a long stretch without leaving the house provides a great deal of both. What is clear is that going out becomes harder the longer it is postponed, and that this is a feature of how anxiety works rather than a sign of weakness.
Risk Factors That Make Agoraphobia More Likely
Several factors are recognised as raising the risk. A family history of anxiety disorders is one, and genetics appear to play a part, particularly where agoraphobia occurs alongside panic disorder. An anxious or avoidant temperament is another. So are stressful or frightening life events, and adverse childhood events, including a lack of parental warmth, parental overprotectiveness and childhood fears or night terrors. Trauma is a recognised risk factor, and where trauma is a significant part of the picture it usually needs to be addressed in its own right rather than treated as background.
Agoraphobia most often begins in adolescence or young adulthood, although it can start later, and it can also develop in older adults, sometimes in the context of genuine concerns about falls or physical safety. It is diagnosed more often in women than in men. One study cited by StatPearls reported a lifetime prevalence of 2.0 percent in women and 0.9 percent in men.
How Common Agoraphobia Is and What Happens Over Time
Agoraphobia is less common than generalised anxiety but far from rare. The 12-month prevalence is estimated at about 1.7 percent, with a lifetime figure of roughly 2.6 percent, and the highest 12-month rate is in the 13 to 17 age group. Around 90 percent of people with agoraphobia have at least one other mental health condition, most often another anxiety disorder, depression or a substance use problem, and about 15 percent report suicidal thoughts or behaviours.
It is worth being straightforward about a gap in the Canadian data. Statistics Canada does not publish a prevalence estimate specifically for agoraphobia, so the figures above come from international sources. What Canadian data does show is the broader anxiety picture: in the 2022 Mental Health and Access to Care Survey, the proportion of Canadians aged 15 and over with generalised anxiety disorder doubled from 2.6 percent in 2012 to 5.2 percent in 2022, and 18.3 percent met the criteria for a mood, anxiety or substance use disorder in the previous year.
Living With Agoraphobia: Work, Relationships and Independence
People often ask whether agoraphobia counts as a disability. It is a recognised mental health condition with published diagnostic criteria, and it can be genuinely disabling in the everyday meaning of that word. Whether it qualifies for any particular benefit or accommodation is a separate question that depends on the programme, the assessment process and the individual circumstances, and it is not something an article can answer.
What can be described is the cost. Work becomes harder when the commute is the obstacle, and some people move to roles that require less travel or leave employment altogether. Income follows. Relationships change shape, because one person ends up doing more of the errands, the driving and the going out, and that arrangement builds resentment quietly on both sides. Independence narrows, sometimes to the point where a person cannot get to their own medical appointments. The isolation that follows is not a personality change. It is a consequence.
How Long Agoraphobia Lasts Without Support
This is the question people most want answered, and it deserves an honest response rather than an encouraging one. DSM-5-TR describes the typical course of agoraphobia as persistent and chronic, with complete remission rare in the absence of treatment, and puts the rate of remission without treatment at around 10 percent. Remission is less likely where the agoraphobia is more severe or where other conditions are also present. Some clinical sources note that a minority of people do improve on their own, possibly because they end up conducting their own gradual exposure without ever calling it that.
The other half of the answer is more encouraging. Agoraphobia responds to evidence-based psychotherapy. The Canadian clinical practice guidelines for anxiety disorders identify cognitive behavioural therapy as an efficacious psychological treatment for panic disorder, note that approaches including exposure have the most consistent evidence, and report that combined strategies work best for agoraphobia specifically. For some people a physician may also discuss medication as part of an overall plan, which is a decision made with a prescriber rather than with a psychotherapist.
How to Help Someone With Agoraphobia
If you are close to someone with agoraphobia, you are probably already helping more than you realise, and some of that help may be making things harder. This is the accommodation trap, and almost every family falls into it, because the alternative feels unkind.
It works like this. You pick up the groceries so they do not have to go. You drive, so they do not have to take the bus. You come along, every time, because they can manage it when you are there. Every one of those choices reduces distress today. Every one of them also confirms the rule that the situation was not survivable alone, which makes tomorrow slightly harder than today.
The middle path is not to withdraw support. It is to change what the support is for. Take the fear seriously rather than arguing with it, because a person who is told there is nothing to worry about simply stops mentioning it. Avoid asking why they cannot just do it, which is a question with no useful answer. Ask instead what a smaller version of the outing would look like, and be willing to do the smaller version several times without treating it as a disappointment. Where you can, support a step rather than substituting for it: waiting in the car park rather than walking round the shop, or standing at the far end of the platform rather than beside them.
Progress in agoraphobia is not linear, and a bad week after a good month is normal rather than a sign that nothing is working. If the person is open to it, encouraging them to speak to a professional is usually more useful than any individual outing, and offering to sit with them while they make the first phone call is a genuinely helpful thing to do.
When It Is Time to Reach Out for Support
A reasonable threshold is this: if fear is deciding where you go, and you have started arranging your week around avoiding certain situations, that is enough. You do not need to be housebound, and you do not need to be certain that what you have is agoraphobia. Getting an assessment is how that gets sorted out.
In Ontario, psychotherapy is a regulated health profession. Only people registered with the College of Registered Psychotherapists of Ontario may use the title Registered Psychotherapist, and the public register can be searched to confirm that someone is in good standing. There is also a publicly funded route: the Ontario Structured Psychotherapy Program offers free, publicly funded, short-term cognitive behavioural therapy for adults with anxiety-related concerns, and the list of concerns it covers explicitly names unexpected panic attacks and agoraphobic fears. It is delivered through networks across the province, and you can refer yourself rather than waiting for a referral from a doctor.
There is an obvious problem with all of this if leaving the house is the difficulty, and it is worth naming. An assessment and the first sessions can be held by video or by phone, so a first step does not have to be a journey.
If you are in crisis or thinking about suicide, help is available right now. Anyone in Canada can call or text 9-8-8, the Suicide Crisis Helpline, 24 hours a day, every day of the year. If you or someone else is in immediate danger, call 911.
For anyone who wants to understand what the process involves before committing to it, our overview of what psychotherapy can offer is a reasonable place to start. 101 Psychotherapy is a team of professional Psychotherapists in Vaughan, offering in-person and online sessions, and you are welcome to get in touch if you would like to talk through what has been happening.
References
- Balaram K, Marwaha R. Agoraphobia. StatPearls. Treasure Island (FL): StatPearls Publishing; last updated 11 November 2024. https://www.ncbi.nlm.nih.gov/books/NBK554387/
- Barnhill JW. Agoraphobia. MSD Manual Professional Edition. Full review April 2026, last updated July 2026. https://www.msdmanuals.com/professional/psychiatric-disorders/anxiety-and-trauma-and-stressor-related-disorders/agoraphobia
- Centre for Addiction and Mental Health (CAMH). Anxiety Disorders. Mental Illness and Addiction Index. https://www.camh.ca/en/health-info/mental-illness-and-addiction-index/anxiety-disorders
- Centre for Addiction and Mental Health (CAMH). Ontario Structured Psychotherapy (OSP) Program. https://www.camh.ca/en/patients-and-families/programs-and-services/ontario-structured-psychotherapy-osp-program
- College of Registered Psychotherapists of Ontario (CRPO). What to Know About Psychotherapy. https://crpo.ca/resources/what-to-know-about-psychotherapy/
- Katzman MA, Bleau P, Blier P, Chokka P, Kjernisted K, Van Ameringen M, et al. Canadian clinical practice guidelines for the management of anxiety, posttraumatic stress and obsessive-compulsive disorders. BMC Psychiatry. 2014;14(Suppl 1):S1. https://bmcpsychiatry.biomedcentral.com/articles/10.1186/1471-244X-14-S1-S1
- Statistics Canada. Study: Mental disorders and access to mental health care. The Daily, 22 September 2023. https://www150.statcan.gc.ca/n1/daily-quotidien/230922/dq230922b-eng.htm
- Brief intermittent intense exercise as interoceptive exposure for panic disorder: a randomized controlled clinical trial. PubMed Central, 2026. https://pmc.ncbi.nlm.nih.gov/articles/PMC12926410/
- 9-8-8 Suicide Crisis Helpline (operated by CAMH with funding from the Public Health Agency of Canada). https://988.ca/
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